Technology is at the Heart of Keeping Patients Safe

First Published Thursday, 12th April 2012 02:30 pm from TIBCO Software : Dave Chamberlain

The opinions expressed by this blogger and those providing comments are theirs alone, this does not reflect the opinion of Automated Trader or any employee thereof. Automated Trader is not responsible for the accuracy of any of the information supplied by this article.


src="http://www.thetibcoblog.com/wp-content/uploads/2012/03/A_stethoscope_and_mouse_A5NTA0.jpg"

alt="" width="370" height="288" />Health Insurance Exchanges

(HIX) were supposed to be a cornerstone of the Patient Protection

and Affordable Healthcare Act of 2010, providing a way for

individuals and groups to shop around and get affordable

healthcare. Federal law mandates every state has to have a fully

operational HIX in less than two years time. The act is designed

to reduce overall spending on healthcare and raise taxation in a

variety of ways by more than $400 billion over the first 10

years. To date, the federal government has awarded over href="http://www.govhealthit.com/news/13-us-states-garner-hhs-funds-hix">$220

million to help the first 13 states design, build, and

go live with their HIX, and over $600 million

altogether.

So far so good, it seems. Reduce

costs by introducing competition and provide more affordable

healthcare for all-sounds great, right? Here's the rub: Chaos

abounds-as reported in the href="http://www.nytimes.com/2012/02/27/health/policy/a-wait-and-see-approach-for-states-on-insurance-exchanges.html">New

York Times. States are taking a wait-and-see attitude

for the results of the Supreme Court decision due over the summer

and also for the results of the November 2011 general elections.

On January 1, 2013, Obama will decide which states are advanced

enough to run their own HIX, and which will be run by the federal

government. Some states have backtracked. According to the New

York Times article dated February

27:

"Wisconsin began planning an exchange

last year under an executive order issued by Gov. Scott Walker, a

Republican. But he repealed his own order last month and told

state officials to stop work on the

exchange."

One has to wonder: where does this leave the country,

the states, and individuals? Information technology will be the

backbone of every exchange. The complexity of the computer

systems needed to verify eligibility, enroll consumers, calculate

subsidies and connect the exchange to state

href="http://topics.nytimes.com/top/news/health/diseasesconditionsandhealthtopics/medicaid/index.html?inline=nyt-classifier">Medicaid

agencies has slowed work in some states. To date, hundreds of

millions of dollars have been spent on engaging consultants,

designing, building, and testing systems, with more hundreds of

millions-if not billions-still be to spent. Is this all money

down the drain?

What lessons can we all learn

from this? To me, it's simple. The Affordable Healthcare Act

really represents a need of a business to do things differently.

This can translate to any organization, not just healthcare. If

you mapped out your our own organization's need to react to a

requirement of change-since that's what IT is really all about,

enabling change-you would need to begin with an understanding of

what changes are needed: Ensure stakeholders are in agreement and

the project is funded; Gather business requirements and how they

map to new or updated business processes; Determine what internal

and external integration is needed; Pick the href="http://www.tibco.com">right technologies to

get the project live on time, on budget; And of course, we need

to meet (hopefully exceed) the overall business requirements,

which means we have to have built-in analytics.

No related

posts.

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