Living in the Cloud: Cool vs. Critical
First Published Saturday, 21st April 2012 02:30 pm from TIBCO Software : Don Adams
The opinions expressed by this blogger and those providing comments are theirs alone, this does not reflect the opinion of Automated Trader or any employee thereof. Automated Trader is not responsible for the accuracy of any of the information supplied by this article.
The critical elements you need to fully understand
before living in the cloud are the
physical attributes of
the cloud center: staffing, patrols, power, law
enforcement and fire or other disaster access, location and
method of secure backup, and recovery. This is all in addition to
the nature of the
hardware itself. You wouldn't live
in a house without understanding the physical security aspects,
and you certainly should not place your sensitive information and
processing somewhere with any less care.
At a
major communications hub in South Korea, we conducted a security
and resilience audit for critical secure voice systems. We tested
security and access controls, interviewed security forces on
response procedures, and exercised re-constitution plans. We
checked all supporting systems, microwave radios, and antenna
towers. We determined a simple loss of one tower would destroy
not just primary, but backup communications into and out of the
entire country. The moral of this story is that you cannot
overlook even the simplest physical security and continuity
element of your system.
There are a lot of physical challenges involved in
helping you to assess the trustworthiness of your
cloud provider and their datacenter(s). Is the
datacenter in an earthquake or flood zone? Where does the power
and backup power come from and how are they protected? I found a
commercial datacenter that was proud of their very expensive
turbine generators that could provide full replacement for
commercial sources for up to two weeks. It sounded good, until I
asked a simple question: If someone siphoned your fuel tanks,
would you know? The answer turned out to be, not until we tried
to run the generators. They now have sensors on their fuel tanks
and roaming patrols include a physical check of locks on them.
Expect your cloud partner to walk your security team through all
of them, and make certain you ask the question that is bugging
you. It could be critical.
Cautious circles of
the U.S. Federal Government used to send officers to the factory
of manufacturers of computer servers that would process sensitive
government information. They would travel with the computers
until they were turned over to government-controlled and
protected storage. Other trusted individuals would sign, deliver,
and install them under multi-person controls and
accountability.
If you build,
lease, or contract for one of these multi-tenant cloud centers,
with no assurance the hardware was not altered before or during
installation, modified chips could theoretically help foster the
exfiltration of sensitive information and help cover up the
attacks. Do you know where your servers have
been?
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