Chris Grandi, Abacus
New York - Abacus Group, a provider of
hosted cloud IT solutions for alternative asset funds, has
enhanced its Abacus Client Portal, to provide asset managers with
greater control of and transparency into their AbacusFLEX cloud
The enhancements include two new modules giving transparency into managed services provided by Abacus; real-time, on-demand charts, and enhanced visibility into services associated with each user account. The Portal enables Abacus clients to routinely monitor the inventory of Abacus services they are using for security, compliance or billing purposes as well as manage their data storage costs.
"With these enhancements to the Abacus Client Portal, asset managers can look for trends, spikes and anomalies in support ticket volume, with the goal of understanding the type of support they receive from Abacus and whether there are any topics that deserve closer attention," said Abacus founder and CEO Chris Grandi.